Handling & Navigating WordFence

What is WordFence?

WordFence is the plugin that we use to keep our WordPress accounts safe and secure. Our WordPress accounts include the Marketing Toolbox and the Davidson Journal Archive.

Navigating WordFence

By navigating to “Dashboard,” you will be able to see WordPress updates, as well as abandoned plugins, which are plugins no longer supported. Abandoned plugins should be deleted.

Handling WordFence Tickets

1.) In ticket, click button “Update Blocked IPs.”
2.) If not already logged in, you will be prompted to log into your WordPress account.
3.) Under block type, click “IP Address.”
4.) Copy and paste each IP address. Under block reason, type “Incessant Login.” Click “block.”
5.) In ticket, type “blocked IP addresses” as internal reply and submit as solved.